Privacy policy

[Your Company Pvt. Ltd.] ("we") respects your privacy. This policy explains what we collect when you use Helio3D and how we use it, in line with the Digital Personal Data Protection Act, 2023.

What we collect

• Account details: your name, email address and password (stored as a secure hash).
• Billing details: plan, subscription status, and optional company name and GSTIN. Card, UPI and bank details are handled by Razorpay and never stored by us.
• Project data: addresses and designs you create in the Service.
• Technical data: IP address and browser information for security and to keep you signed in.

How we use it

• To provide the Service, process payments and send billing-related emails.
• To respond to support and sales inquiries.
• To keep the Service secure and prevent abuse.

Sharing

We share data only with service providers needed to run the Service (such as Razorpay for payments and our hosting and email providers). We do not sell your data.

Your rights

You can access, correct or delete your personal data by emailing support@yourdomain.in.

Grievance officer

[Name], [Designation], [Registered office address, City, State – PIN]. Email: [grievance email].